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CONTACT

We're Here to Help

Real humans, fast replies. Questions about the platform, technical support, business partnerships — pick your channel and we'll respond.

Email

For business inquiries, billing questions, technical support.

[email protected]

Telegram Bot

Trade alerts, account binding, one-tap MT5 orders.

@MindAIGold_bot

Telegram Group

Community discussions, peer-to-peer help, product updates.

@GoldMindAI_group

Send Us a Message

Hours

Mon – Fri
UTC+8 09:00 – 22:00

Weekends staffed but slower response.

Response Times

  • Telegram: under 1 hour
  • Email: under 24 hours
  • Premium support: priority queue

Office

We operate fully remotely. No physical office. Servers in Singapore (low-latency to Asian markets), backup in Frankfurt.

Funds Stay With You Your USDT & MT5 balance never leave your broker. We custody nothing.
No Password Sharing The MT5 EA bridge polls with a one-time token. Your password never leaves your machine.
Open Source EA Full MQL5 source bundled with every account. Audit before installing.
Verified Track Record Every AI signal logged. Win/loss audited live on the Track Record page.